🚚 Shipping & Returns
Shipping Policy
At Elm Hill Furnishings, we strive to deliver your furniture quickly and safely.
- Processing Time: All orders are processed within 1–3 business days.
- Shipping Time: Most items ship within 7–14 business days, depending on product availability and destination.
- Carriers:Â We partner with trusted carriers and freight companies to deliver your order.
- Delivery Area:Â We currently ship within the contiguous United States. Unfortunately, we do not ship to Alaska, Hawaii, or P.O. Boxes at this time.
- Tracking:Â Once your order has shipped, you will receive a tracking number by email.
If you have questions about your delivery, please contact us at support@elmhillfurnishings.com
Returns & Refunds
We want you to love your purchase. If you are not completely satisfied, you may return most new, unused items.
- Return Window:Â 14 days from the date of delivery.
- Condition:Â Items must be unused, in original packaging, and in resellable condition.
- Non-Returnable Items:Â Mattresses, clearance/final sale items, and any furniture that has been assembled or customized.
- Return Shipping:Â Customers are responsible for return shipping costs unless the item arrived damaged or defective.
- Refunds: Refunds are issued to the original payment method within 7–10 business days after we receive and inspect your return.
To start a return, email us at support@elmhillfurnishings.com